Password Help

Learn How to Create, Change, and Recover your Password.

How To Create A New Password
All new users are required to create a password to set-up their account and get access to both the Smart Inspect app and the reporting website. Follow the s...
Tue, 28 Dec, 2021 at 9:26 AM
How To Change Your Password
You need a password to login into the Smart Inspect system. This password is unique to you and can be updated at any time Instructions To Change Your P...
Wed, 22 Dec, 2021 at 2:26 PM
What To Do If You Forgot Your Password
You need to set a password to log into Smart Inspect. If you forget your password, you can reset it on the login page of either the mobile app or the report...
Thu, 30 Dec, 2021 at 12:23 PM
What To Do If Your Password Is Not Working
The error message "Incorrect Email or Password" appears when Smart Inspect doesn't recognize either the email address or the password that was...
Thu, 30 Dec, 2021 at 11:47 AM
Error Message: "Password Has Expired"
For security purposes, your Smart Inspect password will expire after three months without any account activity in the app or on the reporting website. Res...
Thu, 30 Dec, 2021 at 12:32 PM
Error Message - "API Token Has Expired"
New Smart Inspect users are required to create a password 24 hours after their account has been activated as part of their account setup. After 24 hours wi...
Thu, 30 Dec, 2021 at 12:39 PM